We strongly recommend these aging computers be replaced These computers may give a reasonable performance depending on their usage, however they are out of warranty and may require hardware upgrades. These computers are suitable for reinstall if necessary, are unlikely to require any hardware upgrades, and many will still be within their warranty period The following table shows Dell models and our recommended course of action.
We would recommend purchasing a new computer before the warranty expires on your old computer, or when the specifications of your computer are no longer sufficient for any software you wish to use on it. When is a good time to buy a new computer For non-Dell computers, please seek support from either the vendor or manufacturer. If your computer is not supported by us, we recommend you visit the Dell website at for support. If the fault is preventing the computer from working, we can usually provide you with a loan machine to use. If your computer is supported by us, please contact the Service Desk on (3)36261 or in the event of a fault, so we can assist you. What to do if you think your computer has a fault Supported computers This will download a small utility which will detect your service tag and display it on the website. You will then be able to check the warranty status of your computer, and also when it was shipped to determine its age.
If you cannot find the sticker, you can find it by visiting the Dell website at and selecting "Auto-detect your product". How to find a service tag and check warranty statusįor a Dell computer, there is usually a sticker on the case which shows the Service Tag, similar to the below picture.įor supported computers, we have a record of your service tag and warranty status so please contact the Service Desk on (3)36261 or you would like us to check this for you. A Dell ProSupport warranty typically provides next business day spare parts (when available) which can be fitted either by our staff (who are Dell certified) or a Dell engineer.
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